Terms & Services

Effective Date: April 1, 2026

These Terms and Conditions ("Terms") apply to your access to and use of our website and other online products and services (collectively, the "Cotton Lane Services" or "Services") provided by Courtyards at Cotton Lane DOS LLC dba Cotton Lane ("Cotton Lane", "we", "the Company" or "us").

By accessing or using our services, you agree to be bound by these terms and all terms incorporated by reference. If you do not agree to these terms in their entirety, do not access or use our services.

We may make changes to these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued access or use of our Services after we provide such notice will confirm your acceptance of the changes. You further agree that the amended terms shall apply retroactively to all interactions between us and you going forward, including resolution of any dispute(s) arising prior to your agreement to the amended terms, whether or not notice of such dispute was provided or arbitration was initiated prior to you receiving notice of the amended terms to the fullest extent permitted by applicable law. If you do not agree to the amended Terms, you must stop accessing or using our Services.

This website is owned and operated by Courtyards at Cotton Lane DOS LLC dba Cotton Lane, 2339 Gold Meadow Way Ste 205, Gold River, CA 95670("we," "us,", "Cotton Lane" or "the Company").

If you have any questions, you may contact us at (916) 694-1024.

Eligibility

This website may only be used by individuals and entities who can form legally binding contracts. No person under the age of 18 may use this website without the permission and supervision of a parent or legal guardian. Your use of this website will be deemed to be a representation that you are 18 years of age or older or using this website with the permission of your parent or legal guardian. By using this website on behalf of any third party, you are representing to us that you are an authorized representative of that third party and that your use of this website constitutes that third party's acceptance of these Terms. In addition, if you have been previously prohibited from accessing this website or the website of any of our affiliates, you are not permitted to access this website.

Privacy

We value your privacy. You must read our Privacy Policy, which details our privacy policy and practices. In addition to these Terms, the Privacy Policy also governs your visit to this website, and by using this website, you agree to be bound by the terms of our Privacy Policy, which is expressly incorporated by reference.

Correspondence

If you send any comments, suggestions, ideas, or submissions regarding the Company, its business, or products ("Comments") to the Company, you are automatically granting, and hereby do grant to the Company, a perpetual, irrevocable, non-exclusive license, to use (including copy, display, perform, publish, modify, adapt and translate) such Comments in all forms and media known or discovered in the future (the "License"). We are and will be under no obligation: (i) to maintain any Comments in confidence; (ii) to pay to you or any third party any compensation for any Comments; or (iii) to respond to any Comments. You are and shall remain solely responsible for the content of any Comments you make. For clarity, this Correspondence Section applies to materials submitted to the Company but does not apply to product reviews or other content posted on the website.

By opting into any text program, you expressly consent to receive recurring marketing and/or transactional text messages that may be sent using an automatic telephone dialing system, by or on behalf of Solara, at the cell phone number you provide us. You consent to receive transactional, operational, or informational text messages at that phone number as well as appointment reminders. Please note we may not be able to deliver messages to all mobile carriers. Consent to receive texts is not a condition of purchasing any goods or services, and you understand and agree that all text messages may be sent using automated technology. Message and data rates may apply.

You can cancel the SMS service at any time. Simply text “STOP” to the number sending the messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Errors

It is our intention to make this website thorough, accurate, and helpful to our customers. Nonetheless, there may be times when certain information contained on this website may be incorrect, incomplete, or inaccurate. We apologize in advance for any such errors that may result in an incorrect price or unavailability. Please understand that the content of this website is presented on an "as is" basis and we make no claim as to its accuracy, either expressed or implied. We reserve the right to correct errors by changing information on this website at any time without notice.

Prohibited Conduct

In your use of this website, you shall not: (i) infringe any patent, trademark, trade secret, copyright, right of publicity or other right of any party; (ii) defame, abuse, harass, stalk any individual, or disrupt or interfere with the security or use of this website or any websites linked to it; (iii) interfere with or damage this website, including, without limitation, through the use of viruses, Trojan horses, harmful code, flood pings, denial of service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology, or reverse engineering any technology used to provide this website; (iv) attempt to obtain unauthorized access to this website or portions of this website that are restricted from general access; (v) engage, directly or indirectly, in transmission of "spam," chain letters, junk mail or any other type of unsolicited solicitation; (vi) collect, manually or through an automatic process, information about other users or other information on or relating to this website; (vii) use any meta tags or any other "hidden text" utilizing our name, trademarks, or product names; (viii) engage in any activity that interferes with any third party's ability to use or enjoy this website; or (ix) assist any third party in engaging in any activity prohibited by these Terms.

Third-Party Services and Links

If we provide any content from third parties or "links" to third-party websites, such content and websites are provided for informational purposes only and we cannot and do not investigate their legitimacy, validity, accuracy, safety, or legality. Any concerns regarding or issues relating to such content or websites (including the goods or services offered on them) must be directed to the owner of that content or website, and you must comply with the terms of service of such third party in using their website. We will not be liable in any way for any loss, damages, liability, or expenses (such as attorneys’ fees) that you may incur arising from or related to third-party content or websites.

Warranties; Disclaimer; Limitation of Liability

(a) No Warranties. This website is provided "as available" and "as is" to the fullest extent permitted by law, with no representations or warranties of any kind. The company (as defined below) disclaims to the fullest extent permitted by law all warranties, expressed, implied and statutory.

(b) Use of This Website is at Your Own Risk. The company does not represent or warrant that this website, services or emails sent to you will be uninterrupted, error-free, secure, free of viruses or other harmful code, or that all information will be accurate or complete. You agree that your use of this website shall be at your sole risk and that you will be solely responsible for any damage to your hardware or loss of data that results from the download of material or data. The company makes no representation, warranty, guarantee or promise that the products or this website will meet your requirements or achieve any particular results. The company will not be responsible for any links to third-party websites or any third-party websites.

(c) No Consequential Damages. In no event, to the fullest extent permitted by applicable law, will the company, its parent, affiliates or their respective officers, directors, employees or representatives (collectively "the company" for purposes of this section) be liable for any indirect, incidental, special, consequential or punitive damages resulting from the performance, use of or the inability to use this website.

(d) Our Liability is Limited. To the fullest extent permitted by applicable law, notice of any dispute or claim must be provided within two years of its accrual or it is forever waived and time barred.

Notice and Electronic Communications

Except as explicitly stated otherwise in these Terms, any notices you send to us shall be sent by mail to Courtyards at Cotton Lane DOS LLC, 2339 Gold Meadow Way Ste 205, Gold River, CA 95670, attention: Legal Department, which notice will be effective three business days after the date of mailing. Only notices addressed to the attention of the Legal Department shall be deemed effective. In the case of notices we send you, you consent to receive notices and other communications by posting on the website or, in our discretion, by sending you an email. Notice will be deemed given (i) 24 hours after a notice is posted on the website or 24 hours after an email is sent, unless the sending party is notified that the message did not reach the recipient. You agree that a printed version of these Terms and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Modification & Termination

(a) Modification. The Company may, in its sole discretion, change, modify, suspend, make improvements to, or discontinue any aspect of this website, temporarily or permanently, at any time without notice to you. If you do not agree with any changes made to this website, you may elect not to use or visit this website.

(b) Termination. We reserve the right to immediately terminate your right to use this website or your account at any time and for any reason, with or without notice. If you have an account, you may terminate your account for any reason at any time by providing notice to us of your intention to do so, subject to these Terms. If your account is terminated, the Company may, in its sole discretion, delete any content or materials relating to your use of this website. Following termination, you will not be permitted to use this website. If your account or your access to this website is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to this website. Regardless of whether you have the right to access or use this website, these Terms will survive indefinitely unless and until we choose to terminate them.

General Terms

(a) Notice for California Residents. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding this website, please send an email to [email protected]. You may also contact us by writing to Attn: Customer Care, Courtyards at Cotton Lane DOS LLC, 2339 Gold Meadow Way Ste 205, Gold River, CA 95670. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

(b) Force Majeure. We will not be liable for failing to perform resulting directly or indirectly by the occurrence of any event beyond our reasonable control, including, without limitation, a labor disturbance, an Internet outage or interruption of service, a communications outage, failure by a service provider to perform, fire, acts of terrorism, natural disaster, or war.

(c) No Waiver; Severability. No waiver of any term of these Terms and Conditions will be binding unless in writing, no waiver of any term of these Terms and Conditions will be deemed a further or continuing waiver of such term or any other term. The failure of the Company to exercise or enforce any right or remedy in these Terms and Conditions does not waive that right or remedy, nor will any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege under these Terms and Conditions. The provisions of these Terms and Conditions are intended to extend only to the fullest extent permitted by applicable law. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms and Conditions to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions will remain in full force and effect.

(d) Miscellaneous. These Terms and Conditions (including the documents referenced herein) contain the entire understanding between you and us regarding this website, and supersedes all prior and contemporaneous agreements and understandings regarding its subject matter. These Terms and Conditions will be binding upon each party and its successors and permitted assigns. These Terms and Conditions and all of your rights and obligations under them will not be assignable or transferable by you without the prior written consent of the Company. The Company may freely assign these Terms and Conditions, in whole or in part. The parties are independent contractors, and no agency, partnership, joint venture, and/or employee-employer relationship is intended or created by these Terms and Conditions.

For privacy-related inquiries, please refer to our privacy policy.